• Cancellations made 30 days or more before the trip will receive a 100% refund.
• Cancellations made 15–29 days before the trip will incur a 25% cancellation fee, with a 75% refund.
• Cancellations made 7–14 days before the trip will incur a 50% cancellation fee, with a 50% refund.
• Cancellations made less than 7 days before the trip are non-refundable.
• Rescheduling is allowed for cancellations made at least 7 days before the trip, subject to availability and applicable fees

No-Show Policy

• For emergencies (e.g., medical issues, natural disasters), customers can request a review for special consideration, with proof provided.
• Failure to show up without prior communication will result in the trip being considered non-refundable.
• All cancellations must be communicated via email or phone at least 7 days before the trip.
• Refunds will be processed within 10 business days.